Information
Privacy Policy
Effective Date: October 1, 2026.
This Privacy Policy explains how Zoi Financials handles information collected through our public website and general inquiries. Information provided during a client engagement may be subject to separate agreements and notices.
Information we collect
When you use our contact form, you provide your first and last name, email address, phone number, preferred contact method, company, role, industry or organization type, service interest, timeline, and message. We also receive information you choose to provide when corresponding with us about your inquiry.
Our hosting and security providers may process technical information such as IP address, browser and device information, request details, and security signals to operate and protect the website.
How we use information
We use inquiry information to respond to you, understand your business needs, discuss our services, and manage related correspondence. We use technical information to operate the website, troubleshoot problems, prevent spam and abuse, and protect submissions. We may also handle information as needed to comply with applicable legal obligations or protect legal rights.
Service providers and sharing
Our production website uses Hostinger for hosting, Resend to process and deliver contact-form emails, and Cloudflare Turnstile to help distinguish legitimate visitors from automated activity. Contact inquiries are delivered to our Zoi mailbox and processed by its email provider. No automatic acknowledgment email is sent to the visitor.
These providers process information in connection with their services. You can learn more in Hostinger's Privacy Policy, Resend's Privacy Policy, and Cloudflare's Turnstile Privacy Addendum.
This website does not sell personal information or share it for targeted advertising. Information may also be disclosed when required by applicable law or as necessary to address fraud, abuse, or threats to security.
Cookies and analytics
The contact form uses a session cookie for submission security and duplicate protection. Temporary server-side session information includes a security token, submission hashes, timestamps, and request identifiers; the session does not store your inquiry text. Security services may also process technical information needed for their checks.
Google Analytics and other marketing analytics are not enabled on this website. If we introduce analytics or materially change how information is used, we will update this policy and provide any notices or choices required by applicable law.
Storage and retention
The website does not maintain a contact database or intentionally write submitted form contents to application logs. Inquiry emails and correspondence are stored in our mailbox; delivery records, technical logs, and backups may also be maintained by our service providers.
We retain information for as long as reasonably needed to respond to inquiries, manage ongoing discussions, meet applicable legal or recordkeeping obligations, and resolve disputes. Retention depends on the purpose and sensitivity of the information and whether it becomes part of a client engagement. Provider records and backups follow the applicable provider's retention and deletion processes.
Security
We use safeguards designed to protect information, including submission validation and controls against unauthorized or automated submissions. No method of transmission or storage is completely secure. Please use this website only for general inquiries and follow the sensitive-information warning below.
Privacy questions and requests
To ask about this policy or request access to, correction of, or deletion of information you have provided, email contact.us@zoifinancials.com. We may need to verify your identity before responding. We will consider requests in accordance with applicable law; some information may need to be retained for legal obligations or other permitted purposes. Please do not include confidential documents or sensitive account information in your initial request.
Information you should not submit
Please do not include confidential financial, tax, medical, account, password, or client information. This form is for general inquiries only. Submitting it does not create a client relationship or engagement.
Links to other websites
Our website may link to third-party websites. Their information practices are governed by their own privacy policies. Review those policies before providing information to them.
Changes to this policy
We may update this Privacy Policy as our website or practices change. The effective date appears at the top of this page. Contact us at contact.us@zoifinancials.com with any questions.
Review our Terms or return to the contact form.